Support

How can we help?

For account, privacy, moderation, purchase or service questions, use Help & Feedback in DeskMuse or contact us by email.

Account and sign-in

Include the email address used for your DeskMuse account, your device platform and a concise description of what happened. Never send your password or full payment-card information.

Privacy and data requests

For access, correction, deletion or other personal-information requests, email privacy@deskmuse.app. You may also manage profile visibility and device permissions from the app's settings.

Purchases

Include the Pixel Coin bundle, approximate purchase time and Apple transaction reference when relevant. Billing and refund decisions are handled under Apple's terms and policies.

Safety and moderation

Use the report, block or appeal controls in the relevant DeskMuse screen. For urgent account-safety concerns, contact support and include the affected profile, setup or conversation identifier.